ATOBAN CANCELLATION & REFUND POLICY

Effective Date: October 1, 2026 Last Updated: October 12, 2026

1. APPLICABILITY

This version applies only when Atoban presents these terms for the Your Car’s Agent introductory offer and the Seller accepts them. The offer version is intro-37-2026-10-31. The Effective Date does not retroactively change any earlier purchase or agreement.

An existing listing retains its accepted fees, duration, benefits, payment authorizations and refund rights unless Seller and Atoban expressly agree otherwise. Atoban retains earlier agreements for those listings; this document describes the new offer only.

2. CANCELLATION

Seller may request cancellation by emailing team@atoban.com from the email associated with the listing. Atoban will stop future managed work and begin removing managed advertisements where supported.

This offer does not include a refund promotion based on receiving no offers or not completing a sale. Seller’s actual accepted agreement and mandatory law govern refund rights. Cancellation does not create a success fee if no Atoban-attributed sale completed, and does not erase a success fee already earned on a completed attributable sale.

3. SERVICE AND OPTIONAL-UPGRADE FEES

The activation fee covers onboarding and selling work and is earned when Atoban begins the applicable work, subject to mandatory refund rights. Optional work, campaigns or ordered third-party services remain governed by their separately accepted descriptions and applicable law. Nothing here authorizes a fee or cancellation penalty that was not presented and accepted. Escrow and other third-party vehicle transaction fees are additional and payable by Buyer and Seller according to their separate provider agreement and payment allocation. Those fees are not part of an Atoban refund or advertising credit; the provider’s refund terms and mandatory law apply. Included advertising channels remain part of the purchased Atoban service.

The advertising success-fee credit is a $30 reduction at a completed Atoban sale, applied once; it is not a cash-refund promise when the vehicle does not sell.

4. REFUND RECORDS

Where a refund is due, Atoban issues it against the original payment where supported by the processor. Prior refunds, disputes and reversals must be reconciled to avoid refunding the same payment twice. Processor and bank posting times vary. This policy does not itself authorize an automatic charge or refund.

5. EARLIER CUSTOMERS

This new offer does not remove refund rights or alter fees already accepted by an earlier customer. Atoban retains earlier agreements for those listings.

6. CONTACT

team@atoban.com